Last Updated: 22 August 2026
COGNIVEO CONSULTING LLP (“Cogniveo”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we may collect, use, store and protect information when you visit our website, submit an enquiry, communicate with us, use our website assistant, contact us through WhatsApp, or otherwise interact with Cogniveo through our website.
By using this website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
1. About Cogniveo
COGNIVEO CONSULTING LLP is a Management & Business Consulting firm providing advisory and implementation support across areas including management consulting, business strategy and growth, operational excellence, performance and governance, financial and commercial advisory, and digital business solutions.
Cogniveo also develops and supports specialised businesses and solutions, including HR consulting and people-technology initiatives.
2. Information We May Collect
The information we collect depends on how you interact with our website and services.
Information You Provide to Us
When you submit an enquiry, use our website assistant, communicate through WhatsApp or contact us through another channel, we may collect information such as:
- your name;
- company or organisation name;
- designation or role;
- email address;
- phone or WhatsApp number;
- location;
- industry;
- service or consulting requirement;
- information about your business challenge or enquiry; and
- any other information you voluntarily provide.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services or security systems. This may include:
- IP address;
- browser type;
- device type;
- operating system;
- pages visited;
- date and time of access;
- referring website or source;
- approximate geographic information derived from technical data; and
- website interaction and performance information.
This information is generally used to operate, secure, analyse and improve the website.
3. How We Use Information
We may use information collected through the website for legitimate business purposes including:
- responding to enquiries and requests;
- understanding your business requirements;
- contacting you regarding services you have expressed an interest in;
- arranging discussions, meetings or consultations;
- preparing proposals or engagement discussions;
- providing and improving our consulting and digital services;
- managing business relationships;
- operating our website assistant and enquiry systems;
- improving website functionality and user experience;
- analysing website traffic and usage;
- maintaining website and information security;
- preventing spam, fraud, misuse or unauthorised activity;
- maintaining appropriate business and communication records; and
- complying with applicable legal or regulatory requirements.
4. Website Enquiry Forms
When you submit an enquiry through our website, the information you provide may be stored within our website administration system and may also be sent to authorised Cogniveo personnel by email or other internal communication methods.
We use this information to review your requirement, respond to your enquiry and manage subsequent business communication.
Please provide only information reasonably necessary for us to understand and respond to your enquiry.
5. Talk to Cogniveo Website Assistant
Our website may include a “Talk to Cogniveo” assistant designed to help visitors identify relevant services, provide preliminary information and submit business enquiries.
Information entered into the assistant may include your name, company, phone number, email address, service requirement and details about your business challenge.
Information submitted through the assistant may be recorded as an enquiry and made available to authorised Cogniveo personnel for follow-up.
Please do not submit passwords, banking credentials, highly sensitive personal information or confidential business information that is not necessary for an initial enquiry.
6. WhatsApp Communications
Our website may provide a WhatsApp button or other functionality that allows you to initiate communication with Cogniveo through WhatsApp.
If you choose to communicate with us through WhatsApp, information you provide through that platform will also be processed according to WhatsApp’s applicable privacy practices and terms.
Cogniveo does not control the privacy or security practices of WhatsApp or other independent third-party communication platforms.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies that are necessary for website functionality, security, analytics, performance or user experience.
Cookies are small data files stored on or associated with your browser or device.
Depending on the technologies enabled on the website, cookies may be used to:
- maintain website functionality;
- remember certain preferences;
- understand website usage;
- measure website performance;
- support security features; and
- improve the visitor experience.
You can usually control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Website Analytics
We may use website analytics tools, including services such as Google Analytics, to understand how visitors find and use our website.
Analytics tools may collect information such as pages visited, approximate location, device and browser information, traffic source, session duration and website interactions.
We use this information primarily to understand website performance, improve content and enhance the visitor experience.
9. Third-Party Services
Our website may rely on third-party services for functions such as:
- website hosting;
- analytics;
- security;
- email delivery;
- WhatsApp communication;
- maps;
- social media;
- website performance; and
- other technology infrastructure.
Where information is processed through third-party services, those providers may process information in accordance with their own terms and privacy policies.
We seek to use reputable service providers appropriate to our business requirements.
10. External Links
Our website may contain links to websites operated by our associated businesses, technology solutions, social media platforms, clients, partners or other third parties.
This Privacy Policy applies to the Cogniveo website and does not automatically apply to independent external websites.
We encourage you to review the privacy policies of external websites before providing personal information through them.
11. Our Business Ecosystem
Cogniveo develops and supports specialised businesses and solutions that may operate their own websites, platforms or digital services.
Where another Cogniveo-associated business or platform maintains its own Privacy Policy, information collected directly through that website or platform will be governed by the privacy terms applicable to that service.
12. How We Share Information
We do not sell personal information submitted through our website.
Information may be shared only where reasonably necessary with:
- authorised Cogniveo personnel;
- professional advisors or consultants where appropriate;
- technology, hosting, communication or service providers supporting our operations;
- associated businesses where relevant to an enquiry and appropriate for the requested service; or
- government, regulatory, judicial or law-enforcement authorities where disclosure is required or permitted by applicable law.
Where practical, access to information is limited to persons who require it for legitimate business purposes.
13. Data Security
We take reasonable organisational and technical measures appropriate to our operations to protect information against unauthorised access, misuse, alteration, loss or disclosure.
However, no internet transmission, electronic communication or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the internet.
14. Data Retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business requirements, record keeping, dispute resolution, security, or compliance with applicable legal obligations.
Enquiry information may be retained for a reasonable period so that we can maintain communication history and respond appropriately to future interactions.
15. Your Choices and Rights
Subject to applicable law and the circumstances of processing, you may contact us to:
- request information about personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of information where appropriate;
- withdraw consent where processing is based on consent;
- request that we stop certain communications; or
- raise a concern regarding our handling of your information.
We may need to verify your identity before acting on certain requests.
16. Marketing Communications
Where permitted and appropriate, we may communicate with business contacts regarding Cogniveo services, insights, events or relevant business information.
You may request that we stop sending promotional or marketing communications at any time by contacting us or using an unsubscribe option where one is provided.
We may still send necessary communications relating to an existing enquiry, engagement or business relationship.
17. Children’s Privacy
This website and Cogniveo’s consulting services are intended primarily for businesses, organisations and adult professionals.
We do not knowingly seek to collect personal information from children through this website.
18. International Processing
Some technology or service providers used to operate our website and communications may process or store information using infrastructure located outside India.
Where this occurs, information may be subject to the laws and safeguards applicable in the relevant jurisdiction and to the contractual or privacy arrangements of the service provider.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business operations or applicable requirements.
The latest version will be published on this page with the revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically.
20. Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or the way we handle information, please contact:
COGNIVEO CONSULTING LLP
Management & Business Consulting
6/256, Calicut Road,
Down Hill PO,
Malappuram, Kerala – 676519
India
Email: info@cogniveoconsulting.com
Phone: +91 99475 28860
For the terms governing use of this website, please see our Terms of Use.